1. About the Company

The Fruit People Limited (‘The Fruit People’, ‘we’, ‘us’ or ‘our’) is a company registered in Ireland (Company Number 567145).

Our Registered Address is 6 Pintail House, Redcourt Oaks, Seafield Road East, Clontarf, Dublin D03 KV00 and our VAT number is IE3380366WH. Our website is www.thefruitpeople.ie.

Our business address is Unit 15, Block 3 Tolka Valley Business Park, Ballyboggan Road, Dublin 11, D11 VH64.

The following information provides details about placing orders, deliveries, making payment, returns and governs our relationship with you, the customer (we and you are collectively “the Parties”). These terms and conditions should be read in conjunction with our Privacy Policy and become binding once you place an order with us in accordance with the provision of clause 3 below.

2. Our Products

We provide fruit and veg boxes, fridge and pantry essentials and healthy snacks.

3. Placing an order

An order may be placed online via our website, by email or by phone. Regardless of the way the order is placed, an online account will be set up to allow you to view and manage your account online

4. Order frequency

When you place your order, you can select the frequency of delivery of our products. Until we hear otherwise from you, we will continue to make delivery in accordance with your chosen frequency.

5. Delivery

We deliver to residential customers in the Dublin area. Delivery will be made to the address provided when you place your order. If you have any special delivery requirements, please let us know at the time of placing the order. It is a matter for you to ensure that our delivery representative has access to your premises to effect delivery. From time to time due to circumstances beyond our control a delivery may be delayed. In such circumstances we will however endeavour to contact you to let you know if there is a delay and if necessary, make alternative arrangements.

6. Availability of Products

If a product is not available or we deem the quality to be below our required standards, we may dispatch a suitable alternative product. If you do not wish to receive a suitable alternative, please contact us by email on info@thefruitpeople.ie.

7. Returns

If for whatever reason you are not happy with your delivery, please let us know on the day of delivery by emailing us on info@thefruitpeople.ie.

8. Cancellation and amendment of orders

You may make changes to your order up to 11.59pm two days prior to delivery. If you wish to cancel the service completely, please ensure that you do so before the cut off time.

9. Invoicing

An invoice is available to view and print within the delivery history section of your online account. A copy of the invoice will be included with your delivery.

10. Payment

Payment will be processed using the credit card provided at registration the day prior to delivery. Credit Card payments are processed using Stripe.

11. Communications

We will communicate with you by email and/or text message regarding your order. You can opt out of email communication by clicking unsubscribe at the bottom of the email. To opt out of text messages, reply to the text with the word ‘STOP’

12. Liability

12.1

Without prejudice to clause 12.2 below, our Maximum liability for breach of these terms and conditions whether arising in contract, tort (including negligence), misrepresentation or otherwise shall in no circumstance exceed the total value of a monthly contract.

12.2

Nothing in this agreement shall exclude or in any way limit either party’s liability for death or personal injury caused by its own negligence, liability for fraud or fraudulent misrepresentation or any other liability for which cannot be excluded as a matter of law.

12.3

Without prejudice to clause 12.2 above, neither party shall be liable under this agreement for any loss of profit, revenue, business, indirect or consequential loss or damage.

13. Entire Agreement

These terms and conditions constitute the entire agreement between the Parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations, and understandings between the Parties, whether written or oral and relating to its subject matter.

14. Governing Law

These terms and conditions are governed by and shall be construed in accordance with Irish law and the Irish courts shall have exclusive jurisdiction with regard to any dispute between the Parties.

15. Contact Us

If you have any queries, please contact us on info@thefruitpeople.ie.

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